Contact
We'd love to hear from you.
Questions, topic ideas, weird stains you can't shift — the form below goes straight to our inbox and we answer every one.
Ask a cleaning question
Stuck on a stain, smell or routine? We answer every reader email personally.
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Suggest a topic
If you wish we'd write about something specific, this is the form for you.
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Press & partnerships
Working on a piece about cleaning? Drop us a line with the angle and deadline.
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Direct contact
- hello@thespotless.co
- Phone
- +61 3 9123 4500
- Service area
- Greater Melbourne & Victoria, Australia
- Hours
- Mon–Sat, 7am–6pm AEST
Response time
We answer emails within 48 hours on weekdays. If it's urgent, the phone line is monitored during business hours.
FAQ
Quick answers
Do you actually answer emails, or is this just a form?
We answer every one. Maya reads them on Mondays and writes back personally — usually within 48 hours.
Can I hire your cleaning service?
We're based in Melbourne, Australia and serve the greater Victoria region. Use the form and mention your suburb and we'll quote you within a day.
Do you take sponsored posts?
No. We don't run sponsored content and we don't use affiliate links. Every recommendation comes from a product we've actually used on real jobs.
Can I reprint one of your articles?
Yes, with attribution and a link back. Drop us a note with where you'd like to use it.